At GenoSlim, we are committed to protecting your privacy and ensuring that your personal data is used in accordance with applicable laws and regulations. This policy explains how we collect, use, and protect the information you provide to us. By using our website, geno-slim.com, you agree to this policy in its entirety.

1. Information We Collect About You

We collect various types of information to ensure the best user experience. This includes:

Personal Information:

• Full name, email address, phone number.

• Postal address if provided.

Demographic Information:

• Age, gender, country.

• Customer preferences regarding products and services.

Technical Information:

• Your IP address.

• Device type, operating system, browser used.

• Information about your activity on the site (e.g., pages visited).

Financial Information:

• Payment information used to complete purchases.

• We do not store credit card details; they are processed directly through a secure payment provider.

Other Information:

• Any comments or inquiries submitted through forms on the site.

• Documents uploaded if required to process your inquiry.

2. How We Use the Information We Collect

We use the information for the following purposes:

• Enhancing User Experience: Customizing the site based on your needs and interests.

• Order Management: Processing orders and shipping products to the correct addresses.

• User Communication: Sending updates on order status, product news, and promotional offers.

• Research and Development: Analyzing data to improve our services and products.

• Security: Monitoring the site to protect against fraud or unauthorized activity.

• Legal Compliance: Fulfilling legal or regulatory requirements when necessary.

3. Protecting Personal Information

We take strict measures to protect your data:

• Data Encryption: All data transmitted through the site is encrypted using SSL protocol.

• Access Control: Restricting access to personal data to authorized employees only.

• Updated Systems: Using advanced security software to protect information from cyberattacks.

• Regular Audits: Conducting periodic checks to ensure the security of our systems.

4. Cookie Policy

We use cookies to enhance user experience and analyze site performance.

Types of Cookies We Use:

• Essential cookies for site functionality.

• Performance cookies to analyze site usage.

• Marketing cookies to deliver personalized ads.

User Options:

• You can adjust your browser settings to disable cookies.

5. Sharing Information with Third Parties

We respect your privacy and will not sell your data to third parties. We share information only in the following cases:

• With Service Providers: Companies that help us process orders or provide technical support.

• With Legal Authorities: If required by law to comply with regulations or investigate illegal activities.

6. User Rights

You can exercise the following rights at any time:

• Access your personal data.

• Request correction of inaccurate information.

• Request deletion of data.

• Object to the use of your data for marketing purposes.

7. External Links

Our site may contain links to other websites. We are not responsible for the privacy policies of these sites and recommend reviewing them before providing any information.

8. Changes to the Privacy Policy

We may update this policy from time to time to align with legal or technological changes. Any changes will be posted on this page.

9. How to Contact Us

For inquiries about this policy, you can contact us via:

Email: privacy@geno-slim.com